PRIVACY POLICY
Effective date: August 1, 2026
Where My Yes Lives is committed to treating your personal information with care, clarity and respect. This Privacy Policy explains what information may be collected when you visit this website, complete an assessment or form, purchase a product, book a service, join an email list or otherwise interact with the Where My Yes Lives ecosystem.
1. INFORMATION WE MAY COLLECT
Depending on how you use the website, we may collect:
• Information you provide, such as your name, email address, telephone number and preferred name.
• Responses you submit through feedback forms, assessments, quizzes, consultation forms, applications, surveys or other interactive experiences.
• Purchase and booking information, such as the product or service selected, payment status, appointment details and transaction or reference numbers. Full payment-card details are processed by the payment provider and are not stored by Where My Yes Lives.
• Communications you send through contact forms, email or other channels.
• Technical and usage information, such as your browser type, device type, IP address, pages visited, approximate location and how you interact with the website. This information may be collected through cookies, analytics tools and similar technologies.
Please do not submit confidential, highly sensitive or unnecessary personal information through a general website form.
2. HOW WE USE YOUR INFORMATION
We may use the information collected to:
• Provide the assessment, resource, product, service, consultation or other experience you request.
• Process purchases, arrange bookings and send confirmations or service-related communications.
• Respond to questions, enquiries or requests for support.
• Deliver email updates or resources when you have chosen to receive them.
• Understand how people experience the ecosystem and improve its clarity, accessibility, usefulness and navigation.
• Maintain records, prevent duplicate submissions, protect the website from misuse and troubleshoot technical problems.
• Meet legal, financial and administrative obligations.
We do not sell your personal information.
3. FEEDBACK AND TESTIMONIALS
Feedback submitted through the website may be used internally to understand and improve the Where My Yes Lives ecosystem.
Your feedback will not be shared publicly as a testimonial unless you give explicit permission. If you agree, you will be able to indicate how you would like to be identified. An excerpt may be shortened for clarity, but its meaning will not be changed.
Permission to use feedback publicly is separate from permission to contact you and separate from consent to receive marketing emails. You may decline any of these choices and still submit your feedback.
If you later wish to withdraw permission for future use of a testimonial, contact us through the contact form identified in Section 17. Material already printed, published or distributed may not always be capable of being recalled, but reasonable steps will be taken to stop new use.
4. EMAIL COMMUNICATIONS
If you choose to join an email list or request an emailed resource, your name, email address and related preferences may be processed through an email service provider.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages. You may still receive essential transactional or service-related messages connected with a purchase, booking, form submission or other request you made.
5. ASSESSMENTS, QUIZZES AND AI-SUPPORTED EXPERIENCES
Some parts of the ecosystem may use automated rules or thoughtfully designed artificial intelligence to organize responses, generate reflections, suggest pathways or support the delivery of a requested experience.
These tools are intended to support reflection and human judgment. They are not a substitute for professional medical, legal, financial, mental-health or other specialist advice.
Information submitted to an AI-supported experience may be processed by service providers used to operate that experience. Avoid entering sensitive personal information unless the form specifically requests it and explains why it is needed.
6. PAYMENTS AND BOOKINGS
Payments and appointment bookings are handled through third-party providers. These providers collect and process the information needed to complete the transaction or reservation under their own privacy policies and security practices.
Where My Yes Lives may receive limited information from them, such as your name, email address, payment status, purchase details, booking details and transaction reference. We do not receive or store your complete payment-card number.
7. SERVICE PROVIDERS
We use trusted service providers to operate different parts of the website and ecosystem. These may include providers for:
• Website hosting and forms
• Payment processing
• Appointment scheduling and calendars
• Email delivery and subscriber management
• Workflow automation
• Document and report generation
• Cloud storage and record keeping
• Website analytics
• Audio, video or other embedded media
These providers may process information only as needed to provide their services to us, and they operate under their own terms and privacy policies. Depending on the feature you use, providers may include Squarespace, Stripe, Google, Kit, Make and other services identified at the point of use.
8. COOKIES, ANALYTICS AND EMBEDDED CONTENT
The website may use cookies and similar technologies to function properly, remember preferences, understand website use and support embedded content.
Pages may also contain content embedded from third-party platforms, such as audio, video, booking or payment services. When you interact with embedded content, the third party may collect information about that interaction in accordance with its own privacy policy.
You can manage cookies through your browser settings and, where available, through the website’s cookie controls. Disabling some cookies may affect how parts of the website function.
9. HOW INFORMATION IS SHARED
We may share personal information:
• With service providers that help us operate the website and deliver requested products or services.
• When necessary to complete a transaction, booking or request initiated by you.
• When required by law, legal process or a valid request from an authorized public authority.
• When reasonably necessary to protect the rights, safety, security or integrity of Where My Yes Lives, its visitors or others.
• As part of a future business reorganization, transfer or succession, subject to appropriate safeguards.
We do not share personal information with unrelated third parties for their own direct marketing purposes.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business and financial records, resolving disputes, improving the ecosystem and meeting legal obligations.
Retention periods vary according to the type of information and the reason it is held. Information that is no longer required will be deleted, anonymized or securely archived when reasonably practicable.
11. DATA SECURITY
Reasonable administrative and technical measures are used to protect personal information. However, no website, online transmission or storage system can be guaranteed to be completely secure. You provide information online at your own risk.
12. YOUR CHOICES AND PRIVACY RIGHTS
Depending on where you live and the law that applies, you may have the right to request access to, correction of or deletion of certain personal information, or to object to or restrict certain uses.
You may also:
• Unsubscribe from marketing emails at any time.
• Decline testimonial, follow-up or email consent without losing the ability to submit general feedback.
• Ask a privacy-related question or request an update to information you previously provided.
We may need to verify your identity before completing certain requests. Some information may need to be retained where required by law or for legitimate administrative, contractual or security purposes.
13. CHILDREN’S PRIVACY
The website and its general services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information through the website, contact us so the matter can be reviewed.
14. VISITORS OUTSIDE THE UNITED STATES
Where My Yes Lives operates from the United States. If you access the website from another country, your information may be transferred to and processed in the United States or in other countries where service providers operate. Data-protection laws in those locations may differ from those in your country.
15. LINKS TO OTHER WEBSITES
The website may link to third-party websites or services. Where My Yes Lives is not responsible for the privacy practices, content or security of those external sites. Review their privacy information before providing personal details.
16. CHANGES TO THIS POLICY
This Privacy Policy may be updated as the ecosystem, services or legal requirements change. The revised policy will be posted on this page with a new effective date. Material changes may also be highlighted elsewhere on the website when appropriate.
17. CONTACTING US ABOUT YOUR PRIVACY
If you have a question about this Privacy Policy, would like to request access to or correction of your personal information, or would like information removed where applicable, contact Where My Yes Lives through the website contact form:
https://wheremyyeslives.com/contact-1
Select “Privacy or personal information” as the reason for contacting us. We may need to ask for additional information to verify your identity before acting on certain requests.